Verifying Your juegoal Account
Account verification is something we require before your first withdrawal processes — not to slow things down, but to keep your balance secure and confirm the account belongs to you. The documents we need are straightforward: a government-issued photo ID such as a driver's license or passport, plus proof of address if requested. Upload them directly through the Verification section in your
account settings — no printing or mailing involved. Our team reviews submissions and updates your account status once approved. If a document is unclear or expired, we will reach out through your registered email so you can resubmit without losing your place in the queue.
- Open account settings — Navigate to Settings, then select Verification. The page shows exactly which documents are needed and their current submission status.
- Upload a government-issued ID — A valid driver's license, state ID, or passport photo works. Make sure all four corners are visible and the text is legible.
- Submit proof of address if requested — A recent utility bill or bank statement with your name and address is the standard option. The document should be dated within the last 90 days.
- Wait for approval confirmation — We review and update your verification status, then send a confirmation email. Once approved, withdrawal requests can proceed without this step repeating.